Last updated: October 11, 2026
Dena’s Diamond Nook (“we”, “us”, “our”) runs the online store at thediamondnook.shop. This policy explains what information we collect when you visit or buy from us, why we collect it, and who we share it with.
Information we collect
- Order details. Your name, billing and shipping address, email address, phone number if you give one, and the items you order.
- Payment details. Card payments are handled by Stripe. Your card number goes straight to Stripe. We never see or store your full card details.
- Account details. If you create an account, we keep your username, your password in encrypted form, and your order history.
- Messages. Anything you send us by email or through a form on this site.
- Technical information. Your IP address, browser type, and the pages you visit, collected through cookies and our website host’s visitor statistics.
How we use your information
- To process, ship, and refund your orders.
- To send you order confirmations and updates.
- To answer your questions.
- To keep the store secure and prevent fraud.
- To meet our legal and tax obligations.
- To send you news and offers, only if you sign up for them. You can unsubscribe at any time.
Who we share it with
We do not sell your personal information. We share it only with the companies that help us run the store, and only as far as they need it:
- WordPress.com (Automattic) hosts our website.
- Stripe processes card payments.
- Brevo delivers our order and notification emails.
- Shipping carriers receive your name and address so they can deliver your order.
We may also share information when the law requires it.
Cookies
This site uses cookies to remember what is in your cart, keep you signed in, complete checkout, remember your cookie choices, and count visitors. You can change your choices in the cookie banner or block cookies in your browser settings. If you block essential cookies, the cart and checkout may not work.
How long we keep it
We keep order records for as long as we need them for business, tax, and legal reasons. We keep account information until you ask us to delete your account.
Your choices
You can ask us for a copy of the information we hold about you, ask us to correct it, or ask us to delete it. Email us at denasdiamondnook@gmail.com. We may need to keep some order records where the law requires it. Depending on where you live, you may have additional privacy rights.
Children
This store is not directed to children under 13, and we do not knowingly collect information from them.
Security
We take reasonable steps to protect your information, including an encrypted connection to this site. No website can promise complete security.
Changes to this policy
If we change this policy, we will post the new version here and update the date at the top.
Contact us
Questions about this policy? Email denasdiamondnook@gmail.com.